Shipping and terms of payment
The following conditions apply:
The goods are delivered worldwide.
Shipping costs (including statutory value added tax)
Domestic deliveries (Germany)
We calculate the shipping costs according to the order value (gross value of goods).
Shipping costs: €4.15 net / €4.94 gross
From an order value of €99.00 net / €117.81 gross we deliver free of shipping costs.
Deliveries abroad:
We calculate the shipping costs abroad as follows.
Belgium, Bulgaria, Estonia, France, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Austria, Romania, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Cyprus
Shipping costs DHL Paket: €8.90 net / €10.59 gross
Malta
Shipping costs DHL Paket: €10.50 net / €12.50 gross
Ireland, Poland, Portugal
Shipping costs DHL Paket: €10.95 net / €13.03 gross
Finland, Greece
Shipping costs DHL Paket: €11.04 net / €13.14 gross
Denmark, Croatia, Sweden
Shipping costs DHL Paket: €11.13 net / €13.24 gross
Hungary
Shipping costs DHL Paket: €11.30 net / €13.45 gross
Other countries
Shipping costs DHL Paket: €46.41
Provision of digital content:
There areno shipping costs for digital content (data that is created and provided in digital form).
Digital content will be sent to you as a file by e-mail within 24 hours of conclusion of the contract (after the time of your payment instruction if advance payment has been agreed).
Digital content will be made available to you via a link sent to you by email.
This email with access data for the provision of the digital content will be sent within 24 hours of the conclusion of the contract (after the time of your payment instruction ifadvance payment has been agreed).
Digital content will be made available to you in your customer account.
It will be made available within 24hours of the conclusion of the contract (after the time of your payment instruction if advance payment has been agreed ).
You will also be informed about the provision by e-mail .
Delivery times
In the case of goods individually designed according to customer requirements, the creation of the correction template takes place within 3-5 working days after conclusion of the contract, the execution of the design work as well as the delivery of the goods within 21-28 working days after approval of the correction template (in the case of agreed advance payment after the time of your payment instruction), unless otherwise stated in the respective offer .
Unless otherwise stated in the respective offer, the goods will be delivered within 3 - 5 working days in Germany and within 5 - 14 working days for deliveries abroad after conclusion of the contract (after the time of your payment instruction if advance payment has been agreed).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment, unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment methods
- Prepayment by bank transfer
- Paymentby cash on delivery (plus cash on delivery fee of €5.60)
-Payment by Amazon Pay
Via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card
- Payment by SEPA direct debit
- Payment via "Pay later"
- Payment by giropay
- Payment by invoice (via Ratepay)
- Payment by Ideal
- Payment by Trustly
Our bank details:
CFB COSMETICS GmbH
Volksbank Erft
IBAN: DE21370692521006915015
SWIFT/BIC: GENODED1ERE
Kreissparkasse Köln
IBAN: DE47370502990137289972
SWIFT/BIC: COKSDEXXX
Paypal: info@cfb-cosmetics.de
If you have any questions, please find our contact details in the imprint.