Author: Yasemin Dursun

Cosmetic studio cancellation fee - form

Dear CFB blog fans,

We regularly receive requests from beauty salons looking for a text to explain to their customers the guidelines regarding cancellation fees for appointments that are not canceled or not canceled on time. We have therefore put together a text especially for you, which you are welcome to copy and use in your salons:

Important notice for our valued customers: New policy regarding cancellation fees


Dear customers,

we would like to inform you about an important change that we are introducing in our beauty salon: The introduction of a cancellation fee for appointments that are not canceled or not canceled on time.

Effective immediately, a cancellation fee of 50% of the treatment price will be charged if an appointment is not canceled or not attended at least 48 hours in advance. This measure helps us to manage our schedule efficiently and give other customers the opportunity to use our services.

Important: Use customer questionnaires
To make your visit with us as pleasant and safe as possible, we ask you to fill out our customer questionnaire. This contains important information about your state of health, personal preferences and other relevant details. By completing this questionnaire, we can ensure that we can best meet your needs and customize your treatment accordingly.

Read our Terms and Conditions
For more information on our policies and procedures, please refer to our Terms and Conditions. We strongly recommend that you read them carefully to familiarize yourself with our terms and conditions.

We are here for you
If you have any questions about our new policies or any other concerns, please do not hesitate to contact us. We would like to thank you for your support and understanding and look forward to welcoming you back soon.

Best regards,
[Your beauty salon team]



If you would prefer to use our customer questionnaire forms, you are welcome to purchase them at the following link:

Customer questionnaire

Do you need more support in creating such texts or do you have any questions?
Write to us and we will work out together how we can help you.

Your CFB Cosmetics® Team
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